Mieka F. Wick is the executive director of the J. Willard and Alice S. Marriott Foundation. The Foundation is committed to helping others by supporting extraordinary nonprofit organizations that provide civic and human services; foster educational achievement; expand opportunities for youth and adults; develop the next generation of hospitality leaders; and lead innovation in health and medicine. Mieka is responsible for the Foundation’s strategic leadership as it focuses on achieving these philanthropic goals which include the continued growth and development of the CHEI project. Mieka has over 20 years of philanthropic, education, research and private sector experience. Most recently, she was CEO of CityBridge Education, a nonprofit enterprise focused on the incubation of innovative public school models to advance equity and opportunity for all children in Washington, D.C. Mieka holds a bachelor’s degree in education policy from Brown University and an M.B.A. from Babson College. She lives in Washington, D.C. with her husband and two children.
Joy Dong provides CHEI project leadership, helps develop CHEI strategy, recruits and develops team members, and oversees the implementation of all programs across mainland China. She travels extensively to foster relationships with CHEI partner schools and hospitality venues. Previously, Joy worked in human resources for Marriott International, most recently as China talent relations program manager. Joy earned a master’s degree in international business from University of Wollongong, Australia and a bachelor’s degree in English from Shanghai Normal University, China. In addition to the CHEI project, Joy has partnered with Nankai University to create her first MOOC course: Supervisor in the Hospitality Industry. Joy has been appointed to the judge panel of The 4th China College Students “Internet Plus” Innovation Entrepreneurship Competition. She was also the judge of The 3rd CESIM Hotel Simulation Competition. She is based in Shanghai where she lives with her family.
Winnie Wang is responsible for the academic affairs of CHEI in China, including developing CHEI Teaching‐Learning Resources and advising on academic aspects of CHEI Regional Teaching Forums, the Annual Teaching Conference, Student and Teaching competitions, and CHEI Master Teacher and other certifications. Winnie engages CHEI Academic Advisors and Teaching Consultants (CTCs) to gain their expert input on enhancing programs to better serve and meet the needs of hospitality and tourism teachers in China. Previously, Winnie was an associate professor and dean of the Hotel Management Department at Dalian University of Finance and Economics. She received the first Outstanding Teacher Award at the inaugural CHEI Challenge student competition. Winnie is a member of the Committee of School and Enterprise Alliance of Tourism Service Industry Liaoning. Her research field is the cooperative education of hospitality industry. Winnie earned a bachelor’s degree in tourism management from Dongbei University of Finance and Economics, and an MSc degree in international hospitality management from the University of Strathclyde, United Kingdom. Currently, she is pursuing her doctoral degree at Dongbei University of Finance and Economics. Winnie is based in Dalian where she lives with her family.
Kate Liu is responsible for assisting with the development of CHEI program communications and ensuring they are China-centric and aligned with CHEI’s mission. She also plays a critical role in building relationships with schools and industry in China. Kate worked as a CHEI Teaching Consultant from September 2017 to December 2018, contributing to the design and cooperation of the CHEI Community Learning Experience course, and inspiring teachers and students with her enthusiasm for education. She authors the Kate Brainstorming teaching blog series for CHEI’s WeChat account. Previously, Kate was an advanced teacher at Shandong College of Tourism and Hospitality, teaching hospitality information technology, hospitality management and hospitality English. She was a visiting scholar at the University of Queensland, Australia and completed the International CHEI Fellows program during the fall 2016 semester at DePaul University in Chicago. Kate is a certified CHEI Master Teacher. She earned her master’s and bachelor’s degrees at Shanghai Normal University.
Caron Chen supports the CHEI project team by participating in CHEI strategic planning, program design and execution, new hire training and development, and stakeholder relationship building and managing website design and administration. Previously, Caron interned in the United States with The J. Willard and Alice S. Marriott Foundation, United Nations Children's Fund, Coalition for Asian American Children and Families, and Disneyland Resort. Caron earned a master's degree in public administration from New York University and dual bachelor's degrees in management and economics from Southwestern University of Finance & Economics in China.
Sarah Liu assists the CHEI project team in China with administrative tasks related to the execution and communication of CHEI programs. Most recently, Sarah was human resources officer at Courtyard by Marriott Suzhou, responsible for employee engagement, compensation, benefits and HR communications. Sarah also worked in the Human Resources Management department at Jiangsu Tsingda Vision Technology, Shanghai Sandpay Network Service and Jiangsu Company, and the Operations department at Golden Eagle International Group. Sarah earned her bachelor's degree in science of biology from Suchow University, China.
Sharon supports the CHEI team by coordinating daily administrative tasks, and assisting with event planning, program logistics, database maintenance, website and WeChat updates, etc. to ensure CHEI programs are well executed.
Previously, Sharon worked for Lough Rynn Castle Hotel in Ireland and The Eliot Suite Hotel in Boston (USA) in hotel operation services. Most recently, Sharon was with Thirsty Work Productions in Shanghai, where she focused on event planning and execution.
Sharon completed her Bachelor of Business Study in International Hotel Management from Shannon College of Hotel Management, National University of Ireland, Galway. She also holds a Master of Science degree in International Tourism and Convention Management from Hong Kong Polytechnic University.
Christina Wu consults with educators to help them incorporate CHEI Hospitality English curriculum into classroom teaching and writes related "Tips of the Week" posted on MarriottCHEI WeChat. Christina is currently an instructor of English at the College of Foreign Languages, Chengdu University of Information Technology (CUIT). Previously, Christina was a visiting scholar at the L. Robert Payne School of Hospitality and Tourism Management, San Diego State University. Christina earned a master's degree in English language and literature and a bachelor's degree in English from Sichuan Normal University.
Stephanie Xu advises the CHEI team on teaching-learning resources and consults with educators at CHEI schools to help them incorporate advanced teaching methodologies into hospitality and tourism courses. Stephanie is an associate professor and academic leader of the Hotel Management program at Heilongjiang Polytechnic, and AHLEI Certified Hospitality Educator. Selected as an International CHEI Fellow, Stephanie completed the program at San Diego State University. Previously, she was a visiting scholar at Assumption University of Thailand and Nanhua University in Taiwan. Stephanie earned a master's degree in laws from Heilongjiang University and a bachelor's degree in English language and literature from Dalian University of Foreign Languages.
Candy Mei advises the CHEI team on teaching-learning resources and consults with educators at CHEI schools to help them incorporate advanced teaching methodologies into hospitality and tourism courses. Candy is an instructor of Tourism and Hospitality English at the Hospitality and Tourism Program in East University of Heilongjiang. Active in CHEI programs, Candy has completed a summer Faculty Internship at the Ningbo Marriott Hotel and an International CHEI Fellowship at San Diego State University. She was also a speaker at this year’s CHEI Teaching Conference in Shanghai. Candy received her bachelor's degree in Business English and master's degree in Tourism Translation from Heilongjiang University.
Romeo Luo helps teachers understand how to effectively incorporate technology into classroom teaching. He also authors the "Professor Luo teaching technology series" for MarriottCHEI WeChat. Romeo is an associate professor and master supervisor. Currently, he is director of the Tourism Management Department at Wuhan Polytechnic University where he teaches hotel and tourism management courses. Romeo trained at The Ritz-Carlton Hotel in Chengdu and is a certified CHEI Master Teacher. He obtained his master's and doctoral degrees in science and engineering from China University of Geosciences, and his bachelor’s degree in tourism management from Henan Normal University.
Annie Shen advises educators on advanced teaching techniques and how to design student-centered, interactive classrooms. As director of the Hotel Management major at Liaoning Vocational Technical College of Modern Service, Annie also teaches Western Food Service and Management, Hotel English and Hotel Human Resource Management. She was honored to participate in the International CHEI Fellows program from September 2014 to January 2015 at DePaul University in Chicago. Annie earned an MBA from IMI Hotel Management Institute in Switzerland, and a bachelor’s degree in law from China University of Political Science and Law. She is also an AHLEI Certified Hospitality Educator,
Bella Li advises the CHEI team on teaching methodologies and consults with educators at CHEI schools to help improve classroom teaching. Bella is also responsible for the development of hybrid courses and flipped classroom teaching with a focus on Project-Based Learning. As assistant dean and lecturer of International Hospitality Management School at Sanya University, Bella teaches Human Resource Management in Hospitality Industry and Introduction to Hospitality Industry. Previously, Bella was a visiting scholar at the Hospitality Leadership School under Driehaus College of Business, DePaul University. Bella earned a master's degree in tourism management from Beijing International Studies University and is currently a Ph.D. student in tourism management at Southwestern University of Finance and Economics. She is also an AHLEI Certified Hospitality Educator.
Walter Li advises CHEI on using Question-Based Learning to teach students how to operate property management systems. He is also passionate about introducing open online or social media resources to help students quickly gain hospitality knowledge. In 2005, Walter began his hospitality career as a trainee at Orchard Hotel Singapore. Today, as a lecturer at Qingdao Hotel Management College, he teaches Opera Skills, Hotel Service Skills, Hotel Information Technology and Casino Operation. Walter is also an operational consultant for two local hotels, and has participated in all CHEI programs. Walter graduated from Qingdao University with a master's degree in tourism management.
Dr. Kevin Wang advocates a student-centered classroom using outcome-based education (OBE). He is currently a teacher at the School of Tourism and Landscape Architecture Guilin University of Technology. Kevin’s classes include Introduction to Tourism, Tourism Study, Hospitality and Tourism Marketing. As a PhD candidate at Dongbei University of Finance and Economics, Kevin is studying under the well-known Professor Xie Yanjun. Kevin was awarded the overall championship of the second National Tourism Academy Quality Course Presentation Competition in May 2018. He earned his master’s degree in tourism management from Guilin University of Technology and a bachelor’s degree in Agriculture from Shihezi University.
Carl Winston provides oversight for CHEI, advising on overall strategy, impact measurement and sustainability. With 35 years of experience in the hospitality industry, he is currently program director of the L. Robert Payne School of Hospitality & Tourism Management at San Diego State University (SDSU). Previously, Carl was chief operating officer for Trigild and executive vice president of operations for Jeepers! (family indoor amusement parks), Trusthouse Forte Hotels and Chartwell Leisure Hotels. He also founded a hotel management company. Carl earned a master's of professional studies in hotel administration from Cornell University.
Linda Roundtree guides the strategy and execution of all communications, including website, social media and public relations messages and collateral to align with the CHEI mission. Linda is president of Roundtree Consulting, a human resources communications firm she founded in 2002. Previously, Linda spent 17 years with American Airlines in international flight service leadership and HR. She is a research affiliate with the Sloan Center on Aging & Work at Boston College and a faculty member with WorldatWork, a global HR professional association. Linda earned a bachelor's degree in communicative disorders and sciences from California State University, Northridge.
Gene Lamke manages the CHEI hospitality teaching-learning resources program. Gene also mentors International CHEI Fellows and CHEI Teaching Consultants. Gene is professor emeritus at San Diego State University (SDSU) after 45 years on faculty. In 2001, Gene and Dr. Mark Butler designed and founded SDSU's Hospitality and Tourism Management degree program. Gene has delivered over 100 papers and presentations and published numerous research articles and professional contributions in peer-reviewed journals, professional publications, books and monographs. Gene earned master's and bachelor's degrees in physical education from San Diego State University.
Carol Chen oversees CHEI expenditures, prepares budgets and forecasts, establishes and organizes databases, and communicates CHEI program progress. Previously, she was senior accountant at Ernst & Young and hotel controller at Hilton Hotels. She was also vice president of accounting at Trigild, providing hotel-clients with financial operations oversight. Carol earned a bachelor's degree in economics from University of California, Los Angeles and is a certified public accountant.
Associate Professor Scott Richardson is dean of The Emirates Academy of Hospitality Management and an adjunct senior research fellow at the University of Johannesburg, South Africa. He has extensive hospitality and tourism industry experience having worked in hotels, tourism and events companies, and the travel industry for over 10 years. In his most recent industry role, he was assistant GM of an Accor Hotels property in Victoria, Australia. Previously, Scott was dean of Hospitality at Blue Mountains International Hotel Management School. He was awarded his PhD from Griffith University, Australia and has worked at several other Australian and international universities. He is the author of more than 30 publications in leading tourism and hospitality journals and conference proceedings, and is a member of the United Nations World Tourism Organisation Panel of Tourism Experts.
Dr. James Williams is an assistant professor in the department of Retail, Hospitality and Tourism Management at the University of Tennessee. Research and publications by Dr. Williams focus on emotional intelligence, soft skills, sports, leadership, employee training, mentorship, hospitality pedagogy, human resources management, personal development and professional development. A frequent motivational speaker at universities, Fortune 500 companies and professional organizations, Dr. Williams has won numerous Toastmasters International speech competitions. Dr. Williams has six academic degrees, including a PhD in hospitality management from Iowa State University and a doctorate of management from University of Phoenix. He is also a Certified Hospitality Educator and Trainer.
Dr. Eric Brown is an associate professor of hospitality management at Iowa State University. Eric has taught in the areas of hospitality management, leadership and human resource management for over ten years and has presented frequently on effective teaching strategies. He has extensive experience developing and teaching courses and continuously receives excellent teaching evaluations form peers and students. Eric’s industry background is in hotel operations management. He earned a bachelor’s degree in management and organizations from the University of Iowa. He also earned a master’s degree in foodservice and lodging management and a Ph.D. in hospitality management from Iowa State University.