Mieka F. Wick is the executive director of the J. Willard and Alice S. Marriott Foundation. The Foundation is committed to helping others by supporting extraordinary nonprofit organizations that provide civic and human services; foster educational achievement; expand opportunities for youth and adults; develop the next generation of hospitality leaders; and lead innovation in health and medicine. Mieka is responsible for the Foundation’s strategic leadership as it focuses on achieving these philanthropic goals which include the continued growth and development of the CHEI project. Mieka has over 20 years of philanthropic, education, research and private sector experience. Most recently, she was CEO of CityBridge Education, a nonprofit enterprise focused on the incubation of innovative public school models to advance equity and opportunity for all children in Washington, D.C. Mieka holds a bachelor’s degree in education policy from Brown University and an M.B.A. from Babson College. She lives in Washington, D.C. with her husband and two children.
Joy Dong provides CHEI project leadership, helps develop CHEI strategy, recruits and develops team members, and oversees the implementation of all programs across mainland China. She travels extensively to foster relationships with CHEI partner schools and hospitality venues. Previously, Joy worked in human resources for Marriott International, most recently as China talent relations program manager. Joy earned a master’s degree in international business from University of Wollongong, Australia and a bachelor’s degree in English from Shanghai Normal University, China. In addition to the CHEI project, Joy partnered with Nankai University to create her first MOOC course: Supervisor in the Hospitality Industry. Joy was appointed to the judges’ panel of The 4th China College Students “Internet Plus” Innovation Entrepreneurship Competition. She was also a judge of The 3rd CESIM Hotel Simulation Competition. She is based in Shanghai where she lives with her family.
Caron Chen supports the CHEI project team by participating in CHEI strategic planning, program design and execution, new-hire training and development, and stakeholder relationship building. Previously, Caron interned in the United States with The J. Willard and Alice S. Marriott Foundation, United Nations Children's Fund, Coalition for Asian American Children and Families, and Disneyland Resort. Caron earned a master's degree in public administration from New York University and dual bachelor's degrees in management and economics from Southwestern University of Finance & Economics in China.
Winnie Wang (Associate Professor) is responsible for the academic affairs of CHEI in China, including developing CHEI Teaching‐Learning Resources, teaching cases, Regional Teaching Forums, Teaching Competitions, International CHEI Fellows, and online and onsite CHEI Master Teacher Certificate training. Winnie also advises on academic aspects of the CHEI Challenge Student Competitions, Faculty Internships and Field Trips. Winnie engages CHEI Academic Advisors and Teaching Consultants (CTCs) to gain their expert input on enhancing programs to better serve and meet the needs of hospitality and tourism teachers in China. She received the first Outstanding Teacher Award at the inaugural CHEI Challenge Student Competition. Winnie is a member of the tourism management Teaching Supervisory Committee of Liaoning province, Committee of School and Enterprise Alliance of Tourism Service Industry Liaoning, Committee of Scenic Spot Quality Rating, and Leisure Economy Research Institute in northeast China. Her research field is the cooperative education of the hospitality industry. Winnie earned a bachelor’s degree in tourism management from Dongbei University of Finance and Economics, and an MSc degree in international hospitality management from the University of Strathclyde, United Kingdom. Currently, she is pursuing her doctoral degree at Dongbei University of Finance and Economics. Winnie is based in Dalian where she lives with her family.
Kate Liu is responsible for assisting with the development of CHEI program communications and ensuring they are China-centric and aligned with CHEI’s mission. She also plays a critical role in building relationships with schools and industry in China. Kate is in charge of CHEI WeChat official account and CHEIwebsite. She is also in charge of CLE course. Kate worked as a CHEI Teaching Consultant from September 2017 to December 2018. She was a visiting scholar at the University of Queensland, Australia and completed the International CHEI Fellows program during the fall 2016 semester at DePaul University in Chicago. Kate is a certified CHEI Master Teacher. She earned her master’s and bachelor’s degrees at Shanghai Normal University.
Sarah Liu supports the CHEI team with the execution and enhancement of various programs. She intensively communicates with different stakeholders and maintains close relationships with partners to ensure the programs run smoothly. She’s also focused on developing new programs. Previously, Sarah worked at the Courtyard by Marriott Suzhou where she was responsible for employee engagement, compensation and benefits, and HR communications. Sarah earned her bachelor’s degree in biology from Suchow University, China. She is a certified human resources professional. Sarah is based in Nanjing.
Sharon Wu supports the CHEI team with program operation and optimization, assisting with event planning, program logistics, and Marriott Foundation representative office administrative work to ensure CHEI programs are well executed. Previously, Sharon worked for Lough Rynn Castle Hotel in Ireland and The Eliot Suite Hotel in Boston (USA) in hotel operation services. Most recently, Sharon was with Thirsty Work Productions in Shanghai, where she focused on event planning and execution for various international spirits brands. Sharon completed her bachelor of business study in international hotel management at Shannon College of Hotel Management, National University of Ireland, Galway. She also holds a Master of Science degree in international tourism and convention management from Hong Kong Polytechnic University. Sharon is based in Shanghai.
Roy Chen is responsible for accounting activities and the maintenance of statistical and financial data for all CHEI programs in China. Roy manages invoice and expense reimbursement processing, oversees the collection of registration fees at events, prepares analytics, summarizes in-kind donations, prepares government reports, and provides statistical and/or financial data. He also reconciles reports and ensures validity and compliance with established guidelines. Roy earned master’s and bachelor’s degrees in accounting from Syracuse University. Upon graduation, Roy worked at KPMG in New York, USA, first as a staff auditor and then as a senior auditor.
Stephanie Xu advises the CHEI team on teaching-learning resources and consults with educators at CHEI schools to help them incorporate advanced teaching methodologies into hospitality and tourism courses. Stephanie is an associate professor and academic leader of the Hotel Management program at Heilongjiang Polytechnic, AHLEI Certified Hospitality Educator, and Heilongjiang Provincial-level Outstanding Teacher. Selected as an International CHEI Fellow, Stephanie completed the program at San Diego State University. Previously, she was a visiting scholar at Assumption University of Thailand and Nanhua University in Taiwan. Stephanie earned a master’s degree from Heilongjiang University and a bachelor’s degree from Dalian University of Foreign Languages.
Romeo Luo advises the CHEI team on teaching-learning resources and consults with educators at CHEI schools to help them understand how to effectively incorporate technology into classroom teaching. He also authors the Professor Luo teaching technology series for CHEI WeChat. Romeo is an associate professor and master supervisor. Currently, he is director of the Tourism Management Department at Wuhan Polytechnic University where he teaches hotel and tourism management courses. Romeo trained at The Ritz-Carlton Hotel in Chengdu and is a certified CHEI Master Teacher. He obtained his doctoral and master's degrees in science and engineering from China University of Geosciences, and his bachelor’s degree in tourism management from Henan Normal University.
Candy Mei advises the CHEI team on teaching-learning resources and consults with educators at CHEI schools to help them incorporate advanced teaching methodologies into hospitality and tourism courses. Candy is an instructor of Tourism and Hospitality English at the Hospitality and Tourism Program in East University of Heilongjiang. Active in CHEI programs, Candy completed a summer Faculty Internship at the Ningbo Marriott Hotel and an International CHEI Fellowship at San Diego State University. Candy received her bachelor’s degree in business English and master’s degree in tourism translation from Heilongjiang University.
Walter Li advises CHEI on using Question-Based Learning to teach students how to operate property management systems. He is also passionate about introducing open online or social media resources to help students quickly gain hospitality knowledge. In 2005, Walter began his hospitality career as a trainee at Orchard Hotel Singapore. Today, as a lecturer at Qingdao Hotel Management College, he teaches Opera Skills, Hotel Service Skills, Hotel Information Technology and Casino Operation. Walter is also an operational consultant for two local hotels. Walter graduated from Qingdao University with a master's degree in tourism management.
Bella Li advises the CHEI team on teaching methodologies and consults with educators at CHEI schools to help improve classroom teaching. Bella is also responsible for the deBella Li advises the CHEI team on teaching methodologies and consults with educators at CHEI schools to help improve classroom teaching. Bella is also responsible for the development of hybrid courses and flipped classroom teaching with a focus on Project-Based Learning. Bella earned a master's degree in tourism management from Beijing International Studies University and is currently a PhD student in tourism management at Southwestern University of Finance and Economics. She is also an AHLEI Certified Hospitality Educator. Previously, Bella was a visiting scholar at the Hospitality Leadership School under Driehaus College of Business, DePaul University. Bella teaches Introduction to Hospitality Industry, Human Resource Management and Leadership in Hospitality Industry.
Annie Shen advises educators on advanced teaching techniques and how to design student-centered, interactive classrooms. As director of the Hotel Management major at Liaoning Vocational Technical College of Modern Service, Annie also teaches Western Food Service and Management, Hotel English and Hotel Human Resource Management. She was honored to participate in the International CHEI Fellows program from September 2014 to January 2015 at DePaul University in Chicago. Annie earned an MBA from IMI Hotel Management Institute in Switzerland, and a bachelor’s degree in law from China University of Political Science and Law. She is also an AHLEI Certified Hospitality Educator.
As a CHEI Teaching Consultant, Dr. Kevin Wang advocates a student-centered classroom using outcome-based education (OBE). He is currently associate professor at the School of Tourism and Landscape Architecture Guilin University of Technology. Kevin’s classes include Introduction to Tourism, Tourism Study, Hospitality and Tourism Marketing. As a PhD candidate at Dongbei University of Finance and Economics, Kevin is studying under the well-known Professor Xie Yanjun. Kevin was awarded the overall championship of the second National Tourism Academy Quality Course Presentation Competition in May 2018. He earned his master’s degree in tourism management from Guilin University of Technology and a bachelor’s degree in agriculture from Shihezi University.
Carl Winston provides oversight for CHEI, advising on overall strategy, impact measurement and sustainability. With more than 35 years of experience in the hospitality industry, he is currently program director of the L. Robert Payne School of Hospitality & Tourism Management at San Diego State University (SDSU). Previously, Carl was chief operating officer for Trigild and executive vice president of operations for Jeepers! (family indoor amusement parks), Trusthouse Forte Hotels and Chartwell Leisure Hotels. He also founded a hotel management company. Carl earned a master’s of professional studies in hotel administration from Cornell University.
Linda Roundtree guides the strategy and execution of external communications to align with the CHEI mission. Linda is founder and owner of Roundtree Consulting, a human resources communications firm that has worked with large, global clients in many industries since 2002. Previously, Linda spent 17 years with American Airlines, holding many different leadership roles in international flight service and HR. She is also a research affiliate with the Sloan Center on Aging & Work at Boston College and a faculty member with WorldatWork, a global HR professional association. Linda earned a bachelor’s degree in communicative disorders and sciences from California State University, Northridge.
Gene Lamke is a long-standing academic advisor with the CHEI project. As a professor emeritus at San Diego State University (SDSU) with 50 years on faculty, he has brought a wealth of experience and knowledge to CHEI. At SDSU, he continues to teach courses and work with students in the school’s undergraduate degree programs. In 2001, Gene and Dr. Mark Butler designed and founded SDSU’s Hospitality and Tourism Management degree program. Gene has delivered more than 100 papers and presentations and published numerous research articles and professional contributions in peer-reviewed journals, professional publications, books and monographs. Gene earned master’s and bachelor’s degrees in physical education from San Diego State University.
Carol Chen oversees CHEI's expenditures and financial reporting and prepares budgets and forecasts. Her hotel and finance experiences include reporting and financial operations as VP of accounting for Trigild, a hotel and business management company. Prior to Trigild, she worked as an internal auditor, assistant to the regional controller and hotel controller for Hilton Hotels Corporation. She also spent four years with Ernst and Young in the area of audit and tax. Carol has a bachelor’s degree in economics from University of California, Los Angeles and is a Certified Public Accountant.
Dr. Richardson is Associate Professor and Executive Dean of The Emirates Academy of Hospitality Management in Dubai and an adjunct Senior Research Fellow at the University of Johannesburg, South Africa. He has extensive hospitality and tourism industry experience having worked in hotels, tourism and events companies, and the travel industry for over 10 years. In his most recent industry role, he was Assistant GM of an Accor Hotels property in Victoria, Australia. Previously, Scott was Dean of Hospitality at Blue Mountains International Hotel Management School. He was awarded his PhD from Griffith University, Australia and has worked at several other Australian and international universities. He is the author of more than 40 publications in leading tourism and hospitality journals and conference proceedings, and is a member of the United Nations World Tourism Organisation Panel of Tourism Experts.
China Hospitality Education Initiative (CHEI) Dr. James Williams is an assistant professor in the department of Retail, Hospitality and Tourism Management at the University of Tennessee. Research and publications by Dr. Williams focus on emotional intelligence, soft skills, sports, leadership, employee training, mentorship, hospitality pedagogy, human resources management, personal development and professional development. A frequent motivational speaker at universities, Fortune 500 companies and professional organizations, Dr. Williams has won numerous Toastmasters International speech competitions. Dr. Williams has six academic degrees, including a PhD in hospitality management from Iowa State University and a doctorate of management from University of Phoenix. He is also a Certified Hospitality Educator and Trainer.
Dr. Eric Brown is an associate professor and program director of hospitality management at Iowa State University. Eric has taught in the areas of hospitality management, leadership and human resource management for over 10 years and has presented internationally on effective teaching strategies. He has extensive experience developing and teaching courses and continuously receives excellent teaching evaluations from peers and students. Eric’s industry background is in hotel operations management. He earned a bachelor’s degree in management and organizations from the University of Iowa. He also earned a master’s degree in foodservice and lodging management and a PhD in hospitality management from Iowa State University.
Dr. Liu joined the Hospitality Business Programme (HB), Singapore Institute of Technology (SIT) as an Assistant Professor in 2016. He teaches Strategic Management, Service Innovation, Hotel Project Management and Cruise Management, and is the coordinator of SIT’s Case Method Community of Practice (CoP). He also developed a Foundations of Entrepreneurship module for SIT’s Hospitality Business Program. Previously, Dr. Liu worked for the China National Tourism Administration (CNTA) and taught at The Hong Kong Polytechnic University in the School of Hotel and Tourism Management (SHTM) at bachelor’s, master’s and doctoral levels. He was awarded the Teaching Excellence Award in 2014 at SHTM of Hong Kong PolyU and won a grant at SIT to develop an executive course on managing innovation for Singapore’s hotel industry. Dr. Liu received his doctorate from Cornell University, School of Hotel Administration (SHA); MSc from East Carolina University (ECU); and Master of Economics and Bachelor of Science from Nankai University.
Daniel Mount is an associate professor in the Penn State School of Hospitality Management and is the professor-in-charge of International Studies and Students. He teaches Advanced Hotel Operations and Special Topics in Hotel Management. His research focuses on both guest satisfaction and employee engagement using empirical data. Dr. Mount is a Certified Hotel Administrator with a D.B.A. in International Business from United States International University, an M.B.A. from Michigan State University and a B.S. in Finance from Minnesota State-Mankato. He has 12 years of hotel management experience with Holiday Inns, Inc., Wilson Hotel Management Company and Doubletree Hotels, and has been the general manager or managing director of domestic and international hotel properties.